Frequently Asked Questions
Everything you need to know about our services, pricing, and process. Can't find an answer? Reach out and we'll get back to you within 24 hours.
Pricing & Billing
Our subscription plans feature an initial 12-month minimum term. After this period, your account transitions to a flexible month-to-month arrangement. Please note that the website remains property of the agency upon cancellation to maintain our service model's sustainability.
If you choose to cancel before the 12-month minimum is met, the remaining balance of the standard project value becomes due, minus any payments already made. This ensures we can continue to provide high-quality, long-term support for all our partners.
All invoices include a 7-day grace period. While we pride ourselves on being flexible, consistent non-communication regarding overdue invoices may result in contract termination and a balance request for the full project cost.